1. Introduction
CRCLE Inc. ("CRCLE," "we," "us," or "our") uses cookies and similar tracking technologies on our website and platform. This Cookie Policy explains what these technologies are, why we use them, and your rights to control our use of them.
This Cookie Policy is part of and is incorporated into our Privacy Policy. By using our website or platform, you consent to the use of cookies in accordance with this policy.
2. What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the owners of the site.
Cookies set by the website owner (in this case, CRCLE) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website.
3. Types of Cookies We Use
We use different types of cookies for various purposes:
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as:
- Setting your privacy preferences
- Logging in to your account
- Filling in forms
- Maintaining security and preventing fraud
Performance and Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand:
- Which pages are the most and least popular
- How visitors move around the site
- Where our visitors come from
- How long visitors spend on our pages
- Any errors that visitors encounter
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. Functionalities provided by these cookies include:
- Remembering your preferences and settings
- Remembering if you have already seen certain messages or prompts
- Providing enhanced features like live chat support
- Personalizing content based on your interests
Targeting and Advertising Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. We may use these cookies to:
- Deliver advertisements more relevant to you and your interests
- Limit the number of times you see an advertisement
- Measure the effectiveness of advertising campaigns
- Remember that you have visited our website
4. Specific Cookies We Use
The specific cookies we use may change from time to time. Here are the main cookies currently in use on our platform:
First-Party Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| __session | User authentication and session management | Session |
| __clerk_db_jwt | Authentication token for secure access | Session |
| crcle_preferences | User preferences and settings | 1 year |
| cookie_consent | Records your cookie consent preferences | 1 year |
Third-Party Cookies
| Provider | Purpose | More Information |
|---|---|---|
| Google Analytics | Website analytics and performance monitoring | Google Privacy Policy |
| Stripe | Payment processing and fraud prevention | Stripe Privacy Policy |
| Intercom | Customer support and communication | Intercom Privacy Policy |
5. How Long Do Cookies Last?
Cookies can remain on your device for different periods of time:
- Session Cookies: These are temporary cookies that remain on your device until you close your browser. They are automatically deleted when you end your browsing session.
- Persistent Cookies: These remain on your device for a set period of time specified in the cookie. They are activated each time you visit the website that created that particular cookie.
6. How to Control Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by:
Cookie Consent Tool
When you first visit our website, you will see a cookie consent banner that allows you to accept or reject different categories of cookies.
Browser Settings
You can set or amend your web browser controls to accept or refuse cookies. The method varies depending on your browser:
Disabling Cookies
If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. Some of our services may not function properly without cookies.
7. Other Tracking Technologies
In addition to cookies, we may use other similar technologies including:
- Web Beacons: Small graphic images (also known as "pixel tags" or "clear GIFs") that may be included on our website and in our emails to tell us when you have engaged with our content.
- Local Storage: Technologies like HTML5 that provide similar functionality to cookies but can store larger amounts of data on your device.
- Device Fingerprinting: Collection of information about your device to create a unique identifier for analytics and fraud prevention purposes.
8. Do Not Track Signals
Some web browsers have a "Do Not Track" feature that sends a signal to websites you visit indicating that you do not want to be tracked. Currently, there is no industry standard for how websites should respond to these signals, and we do not currently respond to Do Not Track signals.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
10. Contact Us
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:
Email: privacy@mycrcle.ai
Phone: 1-800-CRCLE-00 (1-800-272-5300)
Address: 123 Innovation Way, Suite 400, Boston, MA 02110
Data Protection Officer: privacy@mycrcle.ai